We are committed to protecting your personal data and respecting your privacy.

Interpretation

The definitions and rules of interpretation in this clause apply in this Privacy Policy.

Definitions:

“App”: means any application of ours that references, relates, or links to this Privacy Policy, including, but not limited to Solo-link and Solo-Watch.

“Company”, “We”, “Us”, “Our”: refers to Solo-Link Limited, a company duly incorporated pursuant to the laws of England and Wales with company number 14823745 whose registered office is at Unit 3, Brunel Drive, Newark, Nottinghamshire, NG24 2DE.

“Business Day”: refers to any day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.

“Confidential Information”: means information that is proprietary or confidential and is:

“Client”: means the person or company contracting with the Company under the terms and conditions of this Privacy Policy.

“Control”: means the beneficial ownership of more than 50% of the issued share capital of a company or the legal power to direct or cause the direction of the general management of the company, and controls, controlled and the expression change of control shall be construed accordingly.

“GDPR”: Regulation (EU) 2016/679 (General Data Protection Regulation).

“Legislation”: means any statute, statutory provision or subordinate legislation or any mandatory rules or guidance issued by any regulatory body having jurisdiction over the applicable party.

“Purpose“: To assist with workforce management, lone worker safety, and operational oversight through the Solo-Link platform. This includes real-time tracking, shift management, incident reporting, and compliance monitoring to ensure the safety and productivity of a workforce.

“Services”: refers to any of our applications or other related services, which makes reference to our Terms of Service, including any sales, marketing, or events.

“Users”: means the Client’s customers, employee’s, agents, suppliers and other third parties that require access to the App and/or Services for the Purpose.

Rules of interpretation

Clause headings shall not affect the interpretation of this Privacy Policy.

A person includes a natural person, corporate or unincorporated body (whether or not having a separate legal personality).

A reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.

Unless the context otherwise requires, words in the singular shall include the plural and, in the plural, include the singular.

Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.

A reference to a statute or statutory provision is a reference to it as amended, extended or reenacted from time to time.

A reference to writing or written includes e-mail.

References to clauses are to the clauses of this Privacy Policy.

Introduction

This Privacy Policy (together with our ancillary terms and policies as set out at [LINK], together our “Terms of Service”) applies to your use of our Services.

Changes to the privacy policy and your duty to inform us of changes.

We keep our privacy policy under regular review.

This Privacy Policy may change, and if it does, such changes will be posted on this page and, where appropriate, notified to you by SMS, email, or when you next start the App. For any significant changes that affect your rights or how we use your personal data, we will require your explicit consent before such changes take effect. The new policy may be displayed on-screen, and you may be required to read and accept the changes to continue your use of the App or the Services. It is important that the personal data wehold about you is accurate and current. Please keep us informed if your personal data changes during ourrelationship with you.

Third party links

Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

For an optimal experience, it may be necessary for us to collect, use, store and transfer different kinds of personal data about you as follows:

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), nor do we collect any information about criminal convictions and offences. If in the future we need to collect any such sensitive personal data, we will only do so with your explicit consent and in accordance with applicable law.

How is your personal data collected?

We will collect and process the following data about you:

Information you give us. This is information you consent to giving us about you by filling in forms on the App and on any of our Services, or by corresponding with us (for example, by e–mail or chat). It includes the following types of personal data: Identity Data (such as name, username, date of birth, Contact Data (such as email address, phone number), Device Data (such as IP address, operating system, device model, Content Data (such as photos, videos, or other content you share, Usage Data (such as how you use our App and Services, and Location Data (such as your current location when using location-enabled services. It includes information you provide when you register to use the App, download or register the App, subscribe to any of our Services, search for an App or Service, make an in-App purchase, and when you report a problem with an App, or any of our Services. If you contact us, we will keep a record of that correspondence.

We do not currently use your personal data for automated decision-making or profiling. If we decide to engage in such practices in the future, we will update this Privacy Policy and inform you, providing you with an opportunity to object to such processing.

We use cookies to enhance your experience on our platform. Cookies are used primarily for session management and maintaining secure access to your account. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of yourcookies, see our cookie policy.

We will only use your personal data when the law allows us to do so. Most commonly we will use yourpersonal data in the following circumstances. For any use of your personal data not covered by these circumstances, we will obtain your explicit consent before processing:

Where you have consented before the processing.

Where we need to perform a contract, we are about to enter or have entered with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.

We do not sell your personal data to third parties. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Purpose/activity	Type of data	Lawful basis for processing
To install the App and register you as a new App user	Identity Contact Content	Your consent
To manage our relationship with you including notifying you of changes to the App or any Services	Identity Contact Profile	Your consent Performance of a contract with you Necessary for our legitimate interests (to keep records updated and to analyse how users use ourproducts/ Services) Necessary to comply with legal obligations (to inform you of any changes to our terms and conditions)
To administer and protect ourbusiness and this App including troubleshooting, data analysis and system testing	Identity Contact Device	Necessary for our legitimate interests (for running ourbusiness, provision of administration and IT services, network security)
When the app(s) are active and in service	Location, Identity, Device Information, Usage Data Contact Data Location Data Profile Data	Legitimate interest (to ensure user safety, provide live service updates, and monitor usage for service delivery)
To send error logs to diagnose and resolve technical issues	Devie Data, Location Data, Contact Data,	Legitimate interest (to maintain app functionality and improve performance)

Solo-Link Limited will notify users of any changes to ownership or service operations. In such cases, your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy. We will obtain your explicit consent before sharing your Personal Data with third parties, except where required by law or as necessary for the performance of our services.

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so bylaw or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

All information you provide to us is stored on our secure servers. Where we have given you (or where youhave chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.

We will collect and store personal data on your Device using application data caches, web storage and other technology.

Ensure when using the messaging features that you do not submit any personal data that you do not want to be seen, collected, or used by other users.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, typically for a period of seven (7) years’ after your last interaction with our Services. Wewill retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, andenforce our legal agreements and policies.

In the event that you do not use the App for a period of seven (7) years’ then we will treat the account as expired and your personal data may be deleted.

International data transfers

We ensure that all international data transfers comply with applicable data protection laws, including GDPR for transfers from the EU.

You have a number of rights under data protection laws in relation to your personal data. These rights are subject to certain conditions and exceptions under the GDPR and local laws. You have the right to:

You have the right to:

Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. We obtain your consent through various means, including but not limited to:

Each consent request will be presented clearly and separately from other matters, in an intelligible and easily accessible form, using clear and plain language. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us or using the opt-out methods provided in our communications.

Legitimate Interest means the interest of our business in conducting and managing our business to enable usto give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process yourpersonal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

Questions

If you have any questions about this Privacy Policy, you can contact us: